To defer your upcoming payment, simply give us a call or email us at: 1-877-471-4589 or email us at [email protected] Please note that a 48 hours delay is mandatory.
Here is a list of Frequently Asked Questions regarding Interac e-Transfer® :
Question: Is the deposit done by EFT?
Answer: The EFT Interact deposit option is only available to renewing clients.
Question: How will I know if I am getting an Interact EFT deposit?
Answer: The EFT Interact email will come from Diamond Financial.
Question: Is there a charge for the EFT Interact deposit?
Answer: There will be a $3 charge for the EFT deposit (added to your Surety Fees).
Question: What are the verification questions for the EFT deposit?
Answer: There are 2 verification questions 1) Clients date of birth (as on file) 2) Clients Postal Code (as on file).
Our paperless application approval process requires no documentation from you. This includes an e-signature and an instant verification process that allows us to have ‘view-only’ privileges to your bank account information. It is a fast, safe and secure process that allows us to quickly review and approve your loan.
In order to be eligible for a loan renewal, please make sure to meet the following criteria :
Instant verification provides a fast and secure process that allows us to have viewing privileges of your bank statement. Instant verification uses the same level of security as your bank so your personal information is kept safe and secure. At no point are we logging into your bank. We DO NOT see your ID nor password information. We never have the option to login to your financial institution. We are simply provided a copy of your bank statement. When you login to your financial institution, your information is kept private and secure. Logging in verifies your identity and provides us with a 90 - day read only copy of your bank statement. This process allows us to make a fast decision on your loan so you can quickly get your money. We recommend this process to better service you and to provide a secure, safe and quick way to approve your loan.
These documents are only required if you do not use the paperless application form.
Your loan application may be refused due to one or more of the following reasons :
If you fail to make your payments, our collection officers may terminate your installment plan and employ different collection methods to recuperate the money that is due. Installments that are terminated will collect interest on the unpaid balance of your loan. The borrower covers any legal fees required to obtain the balance. Any uncollected debts are pursued to the full extent of the law.
Upon signing the contract and getting the loan, you become responsible to honor the installment plan. Respecting your payment plan is also important to avoid collecting payment default charges or payment deferral charges.
Your payments are done directly from your bank account over a period of 3 months. The frequency of payments follows your pay frequency.
We offer loans between $500 and $750. Here are the details:
Your repayment schedule will follow the pattern of your pay frequency. That said, we cannot guarantee that your payments will fall specifically on your pay day. We encourage you to pay close attention to the payment schedule that will be sent to you via email upon approval, which will indicate the list of dates of your payments, and ensure sufficient funds are accessible in your account.
Lending companies with whom we do business offer:
These documents are only required if you do not use the paperless application form
We grant loans to anyone who meets our eligibility requirements and live in any of the cities or small towns located in British Columbia, Alberta, Ontario, New Brunswick, Nova Scotia, Prince Edward Island, as well as all three territories, namely Yukon, Northwest Territories, and Nunavut.
You must return the money within 2 business days after approval to cancel your loan without charge. You may give us authorization to take a direct withdrawal for the full amount, or send us an interac transfer. Cancellation will only be finalized upon confirmation from our bank that the funds are fully returned to us.