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885 Georgia Street W.
Suite 1500
Vancouver, British Columbia
V6C 3E8

Customer Services Business Hours

  Eastern Pacific
Mon to Thu 8:30am – 7:30pm 5:30am – 5:30pm
Friday 8:30am – 6:30pm 5:30am – 4:30pm

How do I receive my funds?

First time clients will have the option to receive their funds by Instant Deposit or Direct Deposit. Returning clients can choose to receive their funds delivered by Instant Deposit, E-Transfer, or Direct Deposit.

How can I defer a payment?

To defer your upcoming payment, simply give us a call or email us at: 1-877-471-4589 or email us at [email protected] Please note that a 48 hours delay is mandatory.

Interac e-Transfer® Everything you Need to Know

Here is a list of Frequently Asked Questions regarding Interac e-Transfer® :


Question: Is the deposit done by EFT?

Answer: The EFT Interac deposit option is only available to renewing clients.


Question: How will I know if I am getting an Interac EFT deposit?

Answer: The EFT Interac email will come from Opal Financial.


Question:  Is there a charge for the EFT Interac deposit?

Answer: There will be a $3 charge for the EFT deposit (added to your Surety Fees).


Question:  What are the verification questions for the EFT deposit?

Answer: There are 2 verification questions 1) Clients date of birth (as on file) 2) Clients Postal Code (as on file).