Please fill in the form below or call our customer service team and we will be happy to assist you!


885 Georgia Street W. Suite 1500 Vancouver, British Columbia V6C 3E8

Customer Services Business Hours

Eastern Pacific
Mon to Thu 8:30am – 8:30pm 5:30am – 5:30pm
Friday 8:30am – 7:30pm 5:30am – 4:30pm

What are the eligibility requirements?

  • Be 18 years of age or older
  • Earn over $1200 a month of available income
  • Receive your income from an employer
  • Be a Canadian Citizen
  • Be paid by direct deposit or checks in a Canadian bank account
  • Have a Canadian bank account active since a minimum of 3 months in which you get paid
  • Not about to declare bankruptcy or to enter into a consumer proposal
  • Have little or no non-sufficient funds transactions
  • Have a low short term debt ratio (other active short term loans)

How does a paperless application work?

Our paperless application approval process requires no documentation from you. This includes an e-signature and an instant verification process that allows us to have ‘view-only’ privileges to your bank account information. It is a fast, safe and secure process that allows us to quickly review and approve your loan.

When can I renew my loan?

In order to be eligible for a loan renewal, please make sure to meet the following criteria :

  • If you are paid weekly, we accept loan renewal when you still have 2 payments left.
  • If you are paid bi-weekly or bi-monthly, we accept loan renewal when you have 1 payment left.
  • If you are paid monthly, we accept loan renewal upon completion of your payments.