Please fill in the form below or call our customer service team and we will be happy to assist you!

Contact
Sending
Fax
1-855-994-4392
Address

885 Georgia Street W. Suite 1500 Vancouver, British Columbia V6C 3E8

Customer Services Business Hours

Eastern Pacific
Mon to Thu 8:30am – 8:30pm 5:30am – 5:30pm
Friday 8:30am – 7:30pm 5:30am – 4:30pm

What are the eligibility requirements?

  • Be 18 years of age or older
  • Earn over $1200 a month of available income
  • Receive your income from an employer
  • Be a Canadian Citizen
  • Be paid by direct deposit or checks in a Canadian bank account
  • Have a Canadian bank account active since a minimum of 3 months in which you get paid
  • Not about to declare bankruptcy or to enter into a consumer proposal
  • Have little or no non-sufficient funds transactions
  • Have a low short term debt ratio (other active short term loans)

How does a paperless application work?

Our paperless application approval process requires no documentation from you. This includes an e-signature and an instant verification process that allows us to have ‘view-only’ privileges to your bank account information. It is a fast, safe and secure process that allows us to quickly review and approve your loan.

When can I renew my loan?

In order to be eligible for a loan renewal, please make sure to meet the following criteria :

  • If you are paid weekly, we accept loan renewal when you still have 2 payments left.
  • If you are paid bi-weekly or bi-monthly, we accept loan renewal when you have 1 payment left.
  • If you are paid monthly, we accept loan renewal upon completion of your payments.